Privacy Policy

Last updated: September 5, 2024

At Bharat Ancestry, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our web and mobile app services. By using Bharat Ancestry, you agree to the practices described in this policy. Please review this Privacy Policy carefully.

1. Information We Collect

We collect personal and non-personal information to provide, maintain, and improve our services. This may include:

a. Personal Information:

  • Account Information: When you sign up for Bharat Ancestry, we collect your name, email address, and contact details.
  • Family Data: Information you provide when creating your family tree, including names, birth and death dates, relationships, photos, and any other historical data you choose to share.
  • Payment Information: For paid services, we collect payment information (such as credit card details) through a secure third-party payment processor.

b. Non-Personal Information:

  • Usage Data: We collect information about how you interact with our platform, such as IP addresses, browser types, device information, and page visit data.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience, remember your preferences, and gather usage data.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Providing Services: To help you build and manage your family tree, search records, and discover your ancestry.
  • Improving the Platform: To analyze usage patterns, improve features, and develop new tools for the Bharat Ancestry community.
  • Communication: To send you important updates, newsletters, promotional materials, and respond to your inquiries.
  • Payment Processing: To manage and process your payments securely through trusted third-party payment gateways.
  • Personalization: To provide a customized user experience based on your preferences and history of interactions.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except under the following circumstances:

  • With Your Consent: We may share your data with third parties when you have given explicit consent (e.g., sharing a family tree with relatives).
  • Service Providers: We may share information with trusted third-party service providers who assist in operating our website, app, and services (e.g., cloud hosting, payment processing) under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, safety, or property.

4. Security of Your Information

We take the security of your personal information seriously. Bharat Ancestry employs industry-standard security measures such as encryption, firewalls, and secure servers to protect your data from unauthorized access, loss, or misuse. Despite these efforts, no system is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Control

You have full control over the personal information you provide to Bharat Ancestry. You can:

  • Access and Update Information: You may review and update your account details and family tree at any time through your profile settings.
  • Data Sharing Preferences: You can control the visibility of your family tree and determine who can access or collaborate on it.
  • Delete Your Account: You have the right to delete your Bharat Ancestry account and associated data at any time. If you choose to delete your account, your data will be permanently removed from our active systems, though we may retain certain information for legal or regulatory purposes.

6. Data Retention

We will retain your personal information for as long as your account is active or as necessary to provide you with our services. If you request account deletion, we will remove your data according to our standard retention policy unless a longer retention period is required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes through email or app notifications. Please review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us from the Contact us page.

By using Bharat Ancestry, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your information as described